Increase Response Time at a Lower Cost with Virtual Voicemail Boxes
Create a virtual voicemail box. This will eliminate the need for each of your agents or staff members to check individual voicemail on their mobile phones. In this way, various keypress choices will route callers to various boxes as designed by you.
You can find your messages in the call log alongside your active calls and voicemails are recorded and stored just like regular calls.
Our IVR technology lets you choose what happens with each keypress a caller makes. In this way, callers can leave voicemails for individual people or departments within your staff.
You can record a greeting for your callers or utilize our text-to-speech options which come in several voice types. We offer an unlimited number of virtual voicemail boxes – enough for everyone on your staff.
We recommend attaching each voicemail box to particular tracking numbers – this way you will know which marketing channel led to which message, but also, different options are provided to calls from your radio ad than your online ad, and so forth.
Leave the answering machine behind!
“What Can I Do With My Messages?”
· View the message in your call log
· Listen to the recording
· Return calls from your log
· Add notes
· Use the system to track return-calls
· Set up SMS or email alerts for messages you receive
These alerts can include a recording of the message as desired.
All plans include UNLIMITED Virtual voicemail boxes!