Almost every business owner that I have ever talked to about their phones thinks their staff is good on the phones.
They are never pleasantly surprised when they start listening to their staff on the recorded calls.
They usually want to yell, scream, pull out their hair when they start this process.
But never has a business owner said that listening to their staff on calls was a waste of time.
Because most the time they discover their team is WASTING 50% or more of their leads.
Before using call tracking analytics they thought I just need more leads.
But after they realize they can almost double their return from the money they are already spending by implementing call tracking they stop acting like a crack head for new leads and start managing their staff for better conversions.
I love seeing business do this because then they realize they only need a few more leads vs the huge numbers they were losing sleep over.
Stop losing sleep, start tracking your phone conversions.
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